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Orders
Below are some of are common questions about orders
How do I make a purchase?
To place an order, browse our product catalog, add desired items to your cart, and proceed to checkout. For bulk or custom orders, please contact our sales team at bulkpointwholesale@gmail.com.
How can I confirm my order?
After placing an order, you'll receive a confirmation email with your order details. If you don't receive this email within an hour, please check your spam folder or contact our support team.
Can I modify my order after placing it?
Yes, you can modify your order within 24 hours of placement. Contact our customer service team promptly to make changes.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you offer international shipping?
Currently, we ship within the United Kingdom. For international shipping inquiries, please reach out to our customer service team.
When will my order be shipped?
Orders are typically processed and shipped within 2-3 business days. You'll receive a shipping confirmation email with tracking information once your order is dispatched.
What is your return policy?
We accept returns of unopened and unused products within 14 days of delivery. To initiate a return, please contact our support team with your order details.
How long does delivery take?
Delivery times vary based on location but typically range from 3-7 business days within the UK.